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What is a Complaints Policy in a Salon? | zolmi.com
Human nature dictates your salon and spa will receive client complaints. A salon complaints policy will determine your number of repeat customers. The best way to handle complaints is to have a written complaint procedure manual in place. All the salon…
How To Write Salon Complaints Procedure | Template | zolmi.com
We all dream of delivering the perfect customer experience all of the time within our salon but the truth is we know that from time to time that dream can become a nightmare. Writing policies and procedures are not really the most exciting thing to…
Complete Guide to Salon Accounting | zolmi.com
As a salon owner, it can be difficult to handle salon accounting and attending to your clients. Remember, as your business grows, the need for proper accounting comes in; else, you'll get into financial and management issues. Why is it crucial to practice…